Chapter 21

A part of this chapter that I found interesting was the section about types of oral presentations, particularly sales presentations.  This is because at my company I have sat in on a handful of different sales presentations, some from my company for my company, and some from other companies for other companies.  As I read this particular section, I noticed that the presentations I watched followed these guidelines quite well.  The people giving the presentations would almost always be part of the development team for the company's product.  They would be able to answer literally any question about the product because they understand it not only from a user's perspective but also from an architectural perspective.  They always seemed very friendly and interested in the needs of the possible customers.  At the end was always a Q&A which really showed the presenter's expertise on the product and it's design.  I think the presentations I watched will serve as a good example for presentations I may give in this class.