Chapter 1

This chapter mostly told me what I already knew, however, one thing I did not know was that the majority of technical communication is persuasive.  I never would have thought that the writer of an instruction manual would be trying to persuade me of something, but now that I think about it, the writer was definitely trying to convince me that what I was doing was worthwhile.  He was trying to persuade me to continue using the product for which the instructions were written, as well as to continue reading the instructions themselves.  I will definitely keep this in mind throughout this course.